Aimee Mclaughlin

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Articles

Votes on activity by Aimee Mclaughlin Recent activity Votes
  • StoreFeeder API - 409 Conflict Error

    The 409 Conflict error is the most common error you'll encounter using the StoreFeeder API. You will start getting this error response back if you've hit the StoreFeeder API's rate limit. The limit...

  • Adding Custom Order Return Reasons

    You may find when using StoreFeeder and returning orders that the default return options don't work for your company and you need more options.  It's possible to add your own customer order return ...

  • CN22 not printing - Document has no pages error

    If you're finding that a CN22 isn't printing for a specific order the first thing to check are the order totals for that order. CN22's have to declare an items value and the order total value so no...

  • Common Fedex Error: Incomplete commodity description 1

    When you're despatching an order with fedex to an international location you may get a error message such as: Incomplete commodity description 1 Incomplete commodity description 2     There are a f...

  • Below Reorder level (Calculated)

    This report is very similar to the Below Reorder level (Manual) report in that it will return all products where the calculated reorder level is less than the current inventory. The difference in t...

  • Below Reorder level (Manual)

    The below reorder level manual report is quite a straight forward report. This report will return all products where the manual reorder level is less than the current inventory.   You can set a man...

  • Importing Special Instructions for Magento 2 orders

    Magento 2 is incredibly customisable so not all apps and add-ons will put shipping instructions into the same field by default but you should be able to edit Magento to put your instructions into a...

  • Why is the wrong item on my order?

    If your listings are not mapped StoreFeeder will try to find the correct product for your order in a few ways this should generally find the correct product but in some cases, it can result in the ...

  • Why are my orders importing as "unrecognised"

    There are a few common reasons that an order will import in the unrecognized order status. The underlying cause is that StoreFeeder cannot find an appropriate "mapped" listing.   1. You have an unm...

  • Order Refunds

    At the moment StoreFeeder does not typically contact channels regarding order refunds.   If you do a refund on the channel you will also need to replicate that in StoreFeeder to mark the order as r...