Aimee Mclaughlin
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Articles
Recent activity by Aimee Mclaughlin-
Order Refunds
At the moment StoreFeeder does not typically contact channels regarding order refunds. If you do a refund on the channel you will also need to replicate that in StoreFeeder to mark the order as r...
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Hermes/Evri Email and SMS Notification Guide
To use Hermes/Evri email or sms notifications you will need to enter your "Customer Alert Group", Hermes/Evri default value for this is 0001 so it's likely 0001 will be the correct value for you bu...
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An error occured while attempting to retrieve the label from remote storage
If you are trying to print labels from old orders you may find that you get this error message: StoreFeeder purges labels for most orders after 60 days and for amazon orders after 30 days to make ...
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APC Collection Date
APC is one of the few couriers that we book collections for and we use your courier cut off times to determine the collection date. If you do not have any courier cut off times the collection date ...
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Automated Supplier Stock Imports (FTPs)
It is possible for StoreFeeder to automatically update your supplier stock so that you can sell your supplier stock directly on channel so that you can either dropship the orders or order stock in ...
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I'm unable to link my Etsy Integration
If when you are trying to link your Etsy integration you are getting sent to a blue screen it could be because we are unable to find your Etsy shop. If this is a new shop please double check that y...
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I have the Amazon Repricer enabled on my listing, why is it not repricing?
There are 2 common reasons why listings may not reprice to be cheaper than other sellers on the same ASIN even though you have the repricer enabled and your minimum is lower than the other sellers....
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Why are IOSS Numbers not appearing on my Labels?
IOSS numbers, whether it's a marketplace's IOSS number or your own, do not get placed on postage labels or CN22s/CN23 custom documentation. IOSS numbers are submitted to couriers electronically. Fo...
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My Order Emails Have Stopped Sending
If you are using outlook SMTP it's possible that the password has expired as by default outlook auto expire passwords after 90 days. We'd recommend first to try resetting the password and then ente...
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Why are my Shopify categories not Importing?
Shopify allows you to set up manual and automated collections. Automated collections are applied to your listings automatically based on various criteria like tags, because of this you can't choose...