Aimee Mclaughlin
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Recent activity by Aimee Mclaughlin-
CN22 not printing - Document has no pages error
If you're finding that a CN22 isn't printing for a specific order the first thing to check are the order totals for that order. CN22's have to declare an items value and the order total value so no...
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Common Fedex Error: Incomplete commodity description 1
When you're despatching an order with fedex to an international location you may get a error message such as: Incomplete commodity description 1 Incomplete commodity description 2 There are a f...
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Below Reorder level (Calculated)
This report is very similar to the Below Reorder level (Manual) report in that it will return all products where the calculated reorder level is less than the current inventory. The difference in t...
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Below Reorder level (Manual)
The below reorder level manual report is quite a straight forward report. This report will return all products where the manual reorder level is less than the current inventory. You can set a man...
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Importing Magento 2 Order Special Instructions
Magento 2 is incredibly customisable so not all apps and add-ons will put shipping instructions into the same field by default but you should be able to edit Magento to put your instructions into a...
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Why is the wrong item on my order?
If your listings are not mapped StoreFeeder will try to find the correct product for your order in a few ways this should generally find the correct product but in some cases, it can result in the ...
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Why are my orders importing as "unrecognised"
There are a few common reasons that an order will import in the unrecognized order status. The underlying cause is that StoreFeeder cannot find an appropriate "mapped" listing. 1. You have an unm...
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Order Refunds
At the moment StoreFeeder does not typically contact channels regarding order refunds. If you do a refund on the channel you will also need to replicate that in StoreFeeder to mark the order as r...
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Hermes/Evri Email and SMS Notification Guide
To use Hermes/Evri email or sms notifications you will need to enter your "Customer Alert Group", Hermes/Evri default value for this is 0001 so it's likely 0001 will be the correct value for you bu...
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Unable to print/view labels
There are a few different reasons why you may not be able to view your label within the popup in StoreFeeder or it might not print correctly. The most common reasons and solutions are below. 1. T...