Knowledgebase: Parcelforce
Setting up a ParcelForce Integration
Posted by Jack Liptrott on 10 Feb 2014 16:07

Last Modified by Adam Roberts on 30 Jan 2017 14:03

StoreFeeder offers a direct integration with Parcel Force.

You need to have an existing Parcelforce Worldwide (PFW) account and contract number in order to use this service. Contact the ParcelForce Worldwide General Customer Enquiry team on 08448 00 44 66 to sign up and obtain the required information.

Once you have this information, you will need to ask your PFW account manager to contact the PFW Customer Solutions team in order for your Expresslink account details to be set up. You will need to provide the following information.

  • Customer Name
  • Customer Contact Name
  • Customer Contact Phone Number
  • Customer Contact E-Mail Address
  • Contract Number
  • Account Number
  • The PFW Services to be used
  • That you wish to use the integration via Expresslink through StoreFeeder

 

To set up your integration, go to the 'Settings' page and click on the 'New Integration' button.

You will see the new integration menu. Click on 'Courier'.

Then scroll down and click on 'ParcelForce'.

Finally, set the profile name of your ParcelForce integration and click the green '+ Add Integration' button.

Now you need to set up the integration. First select the 'Company Identity' you will be using ParcelForce with.

Next you will need to enter your ExpressLink Test user details for your account. This will have all been supplied to you when you signed up to your ParcelForce account.

ParcelForce require you to produce test labels for the services you are using. You will now need to contact StoreFeeders Support in order to have your ParcelForce Integration set to its test mode and complete the setup.
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