Knowledgebase
StoreFeeder Terminology
Posted by Jack Liptrott on 11 Jan 2016 11:10

Last Modified by Adam Roberts on 30 Jan 2017 14:39

This page acts as a glossary of terms used in StoreFeeder. Understanding these terms will help you to both understand StoreFeeder and our knowledgebase.

 

Absolute Adjustment - A change in inventory to the value specified. eg, an adjustment of 1 to 5 would be 5.  I.E. the Absolute total.  See "adjustment" for the alternative.

Addition and Swap Product - The SKU of the product that will be added to the order when the created kit product is purchased.

Adjustment - A change in inventory by the value specified (plus or minus) eg, an adjustment of 1 to the existing 5 would be 6.

Adjustment Date - The date the adjustment was made to the product.

Adjustment Reason - Why the adjustment was made. eg, Stock Damaged.

Adjustment SKU - The SKU of the adjusted product.

Adjustment Type - The type of adjustment made to the product (Absolute or Adjustment).

Allocated On Orders – Purchase Order information showing that items on a purchase order are allocated to outstanding orders.

ASIN - Amazon Standard Identification Number. Used as a listing identifier for Amazon listings and is created on upload.

Assigned - Order Status - The order is assigned to a picker and is on a pickwave.

Assigned To Picker On - Date an order/pickwave as assigned to a picker.

Audit Trail - The history of all status changes made to an order.

Awaiting Payment - Order Status - The order has been imported from channel but has still not been paid for. The order's delivery address will be shown as N/A.

Awaiting Return - Order Status - The order has been marked for return in StoreFeeder, but the item has not yet been received.

Barcode - The barcode number for a product. Can be assigned to a product and is used for barcode picking, NOT listing to Amazon when creating new listings which may require a separate unique barcode.

Billing Address - The billing address for an order.

Booked In - Stock from a purchase order that has been confirmed as delivered and has been added to the stock of the relevant product.

Brand - The brand of a product. Used when uploading to channel.  The Brand manager is in your settings page.

Bulk Inventory Update - Update your inventory in bulk, either by a spreadsheet file import or by multiple SKUs at once.  The Bulk Inventory tool is for stock totals only, if you wish to update other information, like description, you should use the "product Import/Export" tools.

Bulk Upload Listings - List in bulk to a channel or marketplace.

Calculated Reorder Level - Takes sales from the last year and divides them by 365 to give a sale amount per day. The sales per day are then multiplied by your Lead Time to give the calculated reorder level. When this calculated reorder level is reached, the product's SKU is suggested for addition to a Purchase Order.

Cancelled By Client - Order Status - The order has been cancelled by your customer and the order has been marked as such accordingly. This status is a manual action.

Cancelled By Customer - Order Status - The order has been cancelled by a client and the order has been marked as such accordingly. This status is a manual action.

Channel - Any market place, sales platform or accounting software that has been added to StoreFeeder.

Channel Attribute - An attribute created on channel. eg, T-Shirt Colour

Channel Attribute Set - The whole group of attributes on your store. eg, Your Attributes. This would contain all your attributes and attribute values.

Channel Attribute Value - A value inside a channel attribute. eg, Blue inside T-Shirt Colour inside Your Attributes.

Channel Error Report - A report on listing errors when listing to a sales channel. Only available for Amazon and Rakuten.

Channel Identifier - A unique value given by a channel to a listing.

Channel Name - The name given to a channel when an integration was created.

Channel Order ID - The ID assigned to an order on the sales channel before it is imported into StoreFeeder. This will be unique and different to the StoreFeeder Order Number.

Channel SKU - The SKU of a product in a listing on Channel. This can be different to the Product SKU even if it is mapped to that product.

Channel Submissions - Collated submissions for a sales channel detailing any errors and successes when listing. Only available for Amazon and Rakuten.

Company Identity - Allows you to have a distinct divide between multiple companies you may be selling as. It can be associated to sales channels, orders and invoices.

Complete (Ready To Pick) - Order Status - Indicates that an order has been paid for, stock is allocated and is able to be fulfilled, so therefore can be picked, packed and despatched.

Completed Pickwave - A pickwave that has been picked, packed and despatched.

Confirm Purchase Order - This button confirms the Purchase Order contains all the products that you wish to order from your supplier.

Cost Price - The price of the product from the supplier.

Courier Validation - A setting that can be on or off. It allows the information in an order to not be checked by courier checks, such as postcode format, before the label is produced. It is NOT recommended to have this setting off.

CSV Order Import - A method of importing orders from a sales channel that is not integrated into StoreFeeder via a spreadsheet.

Custom Attribute - A versatile attribute that can be added to a product and pushed out to eBay. It is used for values that will be specific to one product and/or any of its associated variants.

Custom Attribute Name - The name given to a Custom Attribute. eg, Battery Life

Custom Attribute Value - The value of a Custom Attribute. eg, Battery Life: 4 hours.

Date Completed - The date a Purchase Order was completed.

Date Raised - The date a Purchase Order was raised with your Supplier.

Delete Listing - Deletes a listing from StoreFeeder. Only listings on eBay can be deleted on channel from StoreFeeder.

Delete Order - Deletes an order from StoreFeeder.

Delete Original Product From Orders - An option used when setting up Kit Products. This will remove the name and SKU of the products comprising of the kit and display the name of the Kit Product in place of it.

Delete Product - Deletes a product from StoreFeeder. This DOES NOT delete any listings mapped to the product.

Despatch Sent To Channel - The date and time at which a despatch notification was sent to the channel.

Despatched - Order Status - Indicates that the order has been despatched in StoreFeeder.

Draft - Order Status - Used for MOTO (telephone) orders that are in the process of being created.

Drop Shipment - An order that is not fulfilled in house, but is either despatched to the customer direct from your supplier or from your fulfillment house.

Drop Shipment Paperwork - The paperwork relating to your drop shipment. It can be either a .csv file or .pdf depending on your drop shipper's requirement.

Due Date - The date a Purchase Order is due to be booked in.        

EAN - European Article Number. Unused EANs can be used to create new listings on Amazon by using the "autofill" option.  The Barcode Manger is in settings.

eBay Default Values - A pre-set profile containing the generic information for listing into a particular category on eBay. Is used for bulk uploading to eBay.

eBay Item Specifics - Details that relate to the item listed on eBay, such as Brand, country of manufacture etc. These are imported from eBay and are specific to the category you are listing into. Item specifics in BOLD are required fields.

eBay Listing Template - A HTML template that can be applied to eBay listings.

eBay Seller Profiles - Profiles on eBay that contain the Payment and shipping profiles for that eBay account. These are created on eBay and imported into StoreFeeder.

eBay Store Categories - Used to categorise your eBay store. These are created on eBay and then imported into StoreFeeder.

eBay Token - The link between your eBay channel and StoreFeeder. It needs to be renewed every 18 months.

Email Template - The template used when an automated email is sent from StoreFeeder for either an order or a purchase order.

EPOS - Electronic Point of Sale

Fields To Export - This option is used to select the fields to be exported in .xls format.

FTP - File Transfer Protocol, used in StoreFeeder for supplier feeds.

Import (Create New) - Product import, can only be used to create new products.

Import (Update Existing) - Product import, can only be used to update products that already exist in StoreFeeder, not to create new ones.

Imported From Channel On - The date the order was imported from the sales channel.

Integration - The term used for connected third-party software to StoreFeeder, e.g. eBay or Accountancy software

Inventory - The current stock level of your products.

Inventory Ordered - The quantity of a product requested on a purchase order.

Inventory Received - The quantity of a product received on a purchase order.

Inventory Written Off - The quantity of a product ordered, but was not delivered on a purchase order.

Invoice - The paperwork sent with an order.

Key Field - The field that you map a spreadsheet by and cannot be updated on that import. This field is either the product/listing ID or SKU.

Kit Product – A kit product is a product composed of previously existing products, known as components. The product can be sold on channel as a standalone product and its inventory is taken from the components.  The Kit's maximum inventory is equivalent to the lowest component inventory.

Listing – Customer facing advert for your product listed on a sales channel.

Listing Controlled By StoreFeeder – When a listing is controlled by StoreFeeder, we update the inventory, price and listing information when product updates occur. If a listing is NOT controlled by StoreFeeder, the listing will be live on channel and you will receive orders for it, but the listing will not be updated in any way.  This option can be used if listings are created and controlled by a third party.

Listing Import/Export – The listing import/export tool in StoreFeeder allows you to export all of your listing information, make bulk changes to it and then import it back into the system for update to channel.

Listing Status – The listing status indicates the state of a listing. The current listing statuses in StoreFeeder are:

  • Not Active On Channel – The listing is not currently listed on this sales channel.
  • Active On Channel – The listing is currently live on this sales channel.
  • Attention Required – There may be an error with the listing as it failed to update correctly on the last update and needs action taking.
  • Pending Upload – The listing has been queued for update.
  • Updating – The listing is in the process of updating.

Manifest – The process of collating all orders for a particular courier for the day. It is also the name given to the paperwork produced.

Manual Reorder Level – A value that can be set against a product, so that when that products inventory reaches this level, it is suggested for reorder on a new purchase order.

Mapping – Creating a link between a listing and a product so that the listing can be updated with the correct inventory, price and listing information.

MOTO Order – Mail Order/Telephone Order. The page allows you to create orders for customers over the phone.

MPN – Manufacturer Part Number. A number used universally to identify a product.

Name -The Name or "title" of a product or listing.

On Back Order – An order on back order means that the order has been received, but the item ordered is not currently in stock, but has been ordered from your supplier.

Open Pickwave – A collection of orders that have been paid for, are in stock and are currently being processed by your pickers, but have yet to be despatched.

Order –   An instruction from a customer purchasing from you - orders are imported from your linked channels.

Order ID – The unique identifier given to an order by StoreFeeder allowing you to individually identify it.

Order Status – The processing status that an order is currently in, e.g. Complete (Ready To Pick), returned or On Hold etc..

Order Weight – The combined weight of all the items comprising an order.

Oversell – A value that can be used to sell more of a product on channel than you currently have in stock.

For example, a listing with an Oversell value of 5 and an actual inventory of 3 will show 8 available on channel.

Packaging Quantity – The quantity of parcels this product will ship in.

Packaging Size – The size of the package used to ship this item, e.g. Large Letter, Parcel etc.

Packing List – A document containing the details of which items comprise an order. It tells the picker which picked items make up a customer’s order.

Part-Return – An order that has had one or more line items returned, but not the entire order.

Payment ID – The unique identifier given to a payment made for an order. This information is provided by the sales channel.

Pending (Waiting All Stock) – An order status indicating that an order has been received, but all items on the order are not currently in stock.

Pending (Waiting Part Stock) - An order status indicating that an order has been received, but one or more, but not all, items on the order are not currently in stock.

Pick Bin – The location of a product in a warehouse.

Picker – An individual who collects and packs sales channel orders.

Picking List – A document containing all the items and their locations required for orders on a pickwave.  Picking lists will collate all order totals and allow for efficient picking of multiple items from one location (if orders are there for more than one)

Pickwave – A collection of orders that are being processed. Pickwaves can be created from filtered orders meeting a certain criteria, e.g. orders to be shipped by a particular courier or perhaps orders going to U.K domestic addresses.

Price – The price of a product or a product variation on a product or a sales channel listing.

Priority Order Supplier – Your preferred supplier for a product.

Product – All the data contained in StoreFeeder for a particular item. The information the product is used for creating listings, aiding with the pick/pack/despatch process and stock control.

Product Addition (Kit) – The SKU of an existing product in StoreFeeder that is to be used as part of a kit. Inventory information will be used from this product, the lowest stock level will be the Kit stock level.

Product Attribute – An aspect of a product that provides more information about it. It may be information such as colour for a variation or more specific information like cord length.

Product Category – The category that a product belongs to in StoreFeeder. This could be

Product Composition – The material that the product is made of.

Product Description – A short description of the product. This is used for the listing description as well, so HTML is not recommended to be used in this field.

Product Harmonised Code – An international code used to classify traded products.

Product Image – Images of your product. Please note that different sales channels have different policies on what images can contain. Best practise would be to use images with plain white backgrounds and a size greater than 1000x1000 pixels.

Product SKU – Stock Keeping Unit. This is the unique identifier used in StoreFeeder to denote a product. This information is used for order processing and inventory update amongst other things. Your StoreFeeder account should use meaningful SKUs and contain no duplicates.

Product Type Description – A description of the type of the product.

Purchase Order – A document detailing the products requested from a supplier along with their prices and quantities.

Purchase Order Delivery Address – The address your Purchase Order will be delivered to. Normally your warehouse address.

Purchase Order Paperwork – The paperwork created for your purchase order. It can be produced as either a .csv file or a PDF invoice depending on the specification of your supplier.

Purchase Order Reference – A unique code give to your purchase order that ether you or the system can specify.

Purchase Order Supplier Address – The address of your supplier, normally the location your delivery will be coming from.

Quick Despatch – An option available when despatching a pickwave. It will allow you to despatch the whole pickwave at once, not by order.

Reprint Invoice – Found on the ‘Edit Order’ page. It allows you to quickly reproduce the invoice for that order.

Reprint Label - Found on the ‘Edit Order’ page. It allows you to quickly reproduce the thermal label for that order, if you have despatched it with the courier.

Returned – Order status denoting that all line items in an order have been returned.

RRP - Recommended Retail Price of product. Used for eBay Strike Trough Pricing 'Was' value, and by Amazon to indicate how much of a discount over RRP there is.

Send Drop Shipment – A button on the edit order page that will mark the order as a dropshipped order.

Send Purchase Order - A button on the Edit Purchase Order page that will mark the P.O as a sent.

Sent To Amazon (FBA) – Order Status. Denotes the order as an FBA order.

Sent To Supplier – Order Status. Shows that the order has been sent to a supplier as a drop shipment.

Shipped By Supplier - Order Status. Shows that the order has been shipped by a supplier as a drop shipment.

Shipping Address – The address that the order is to be shipped to.

Shipping Method – The shipping service that the order will be shipped with, e.g. Royal Mail 24 or Royal Mail Tracked 48

Shipping Region – A region that orders are shipped to. This can be as broad as a continent or as specific as a post code.

Shipping Rule – A rule that determines how StoreFeeder handles an order. Rule criteria can check channel shipping method, shipping region, order value, order weight and packaging size and then designate a StoreFeeder Shipping Method to the order.

SKU - (Stock Keeping Unit) A unique value used to ensure that every product in your warehouse has a unique identifier. One of the most important aspects of StoreFeeder (See Key Concepts Section)

Sort Paperwork – An option on the Despatch Mode page. It determines what the order that the invoices, picking lists and packing lists are sorted by.

Source Name – The name of the component product making up part of a kit product.

Source SKU – The SKU of the component product making up part of a kit product.

Status – The status of an order.

StoreFeeder Inventory – The stock level of a product in StoreFeeder.

StoreFeeder SKU – The SKU of a product in StoreFeeder. This SKU may be different to a listing SKU.

Supplier – The supplier of a product. A product can have more than one supplier.

Supplier Carton Quantity – The number of a product that fit into the carton that the supplier sends when fulfilling a purchase order.

Supplier Inventory – The inventory that a supplier has of a product. Can be updated manually or updated daily via FTP feeds.

Supplier SKU – The SKU (Stock Keeping Unit) that a supplier has designated to a product. It may be different to the SKUs used in StoreFeeder.

Supplier Stock Level - The inventory that a supplier has of a product. Can be updated manually or updated daily via FTP feeds.

Tax Class – The Tax Class that is applied to the price of an order if the price does not include VAT. 20%, 5% and 0% are the default tax classes in StoreFeeder, but custom classes can be added in the settings menu.

Tax Rate (Country) – Country specific Tax Rates can be set in the settings menu. These tax rates can be applied to any order received from that location.

Un-Finished – A status denoting that a Purchase Order has had some products added to it, but it has yet to be completed or sent to supplier.

UPC – Universal Product Code. A universal unique identifier for a product.

Update By SKU – A method of updating product inventory. This allows you to update inventory on a SKU individually, in small amounts or via a common SKU prefix.

Update Kit Product Inventory – An option for Kit Products and can be ‘True’ or False. If set to True, then the source product of the kit will have its inventory updated when one is sold. If ‘False’, the source products inventory will not be updated.

Variation Attribute – An attribute required for a child product, such as size and colour.

Waiting For Customer Contact - Order Status - The order has been received, but further contact with the customer is required before the order can be shipped. This status is a manual action.

Warehouse – A location where your products are stored. All products in StoreFeeder are required to have a warehouse. Multiple Warehouses are permitted in StoreFeeder, but a product can only have one warehouse.

Warehouse Zone – A general area in a warehouse. A warehouse zone can contain multiple pick bins.

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