Knowledgebase: Updates
Storefeeder Updates: May 2017
Posted by Adam Roberts on 17 May 2017 16:41

Last Modified by Adam Roberts on 01 Jun 2017 16:33

New Integration Price Minister

You can now integrate to Price Minister, download and edit your orders, and oublish listings.

Knowledgebase: How to integrate with Price Minister

 

Improvements

1) UK Mail Predelivery Notifications

For our customers who send their products via UK Mail, we have introduced a new predelivery notification setting.

You can now enter your preferred notification method, SMS or email, and your customers’ phone number or email address details will be automatically passed to UK Mail’s notification service each and every time you ship your products with them.

For a guide on how to activate this setting, see this knowledgebase:

Knowledgebase: Creating a UK Mail Integration

2) API Improvements

To assist our clients who ship internationally, improvements have been made to the API to include our new tax classes, and country specific tax rates.

Orders can now be created via the API up to a maximum of 5

Additionally, you can now get the statuses of your Purchase Orders through the API too.

For more information, view our API documentation.

3) Purchase Orders Improvements

By popular request, and to assist with visibility of your ordering and supplies, we have added a new ‘Raised by’ column which will display the name of the person who raised each of your Purchase orders.

4) Delivery Confirmation

For our clients with Royal Mail OBA accounts, any parcels you send via Royal Mail are now eligible for Delivery Confirmation. You can find the Delivery Confirmation number along with the 2D barcodes on your printed labels.

Additionally, the number can also be found on your ‘Order Details’ page in the ‘Tracking Number’ field and the ‘Order Shipping’ tab as a link after your have updated your order tracking information.

This number can be entered into the Track and Trace webpage, and will inform you of when your parcel has been scanned upon delivery.

We also now support Type-3 Preadvice, meaning SMS and email delivery notifications are now supported for eligible Royal Mail tracked and signed services such as Tracked24 and 48.

If you have phone number and email addresses saved alongside your customers, they will receive these notifications automatically.

Royal Mail Track and Trace

5) Courier File Exports

For our clients who ship products with other couriers, we have made important changes to courier file exports.

From our next release date of May 17th and onwards, we will be changing the way we process Courier File Exports as requested in our User Voice forum.

Based on customer feedback, and to make the process more logical and user friendly, we have changed the process so the selectable date range is for pickwave creation date rather than order creation date.

This has been done to be more representative of what you are manifesting on that day, and to remove confusion. As a result of this change, you will now be unable to process unassigned orders in this way. All orders manifested in this way must now be processed in pickwaves.

For more information, and for instructions on how to use the new feature, please see our knowledgebase:

Knowledgebase: Courier File Exports

6) Despatched Order Email Settings

We have included two new sub-options on the ‘Email Settings’ page, which allow you to send notification emails to your customers when your orders reach ‘Shipped by Supplier’ and/or ‘Shipped by Amazon’ status.

Knowledgebase: Email Settings

7) Purchase Orders

Additional information is now visible when raising a purchase order, including ‘Product Special Attribute’.

Knowledgebase: Creating a Purchase Order

8) Orders Overview

‘Order Tax’ is now a filterable field on the Orders and Picking grids, so you can filter international orders from domestic orders by tax class.

9) Listings Overview

On the ‘Listings Overview’ page, you can choose to export all of your listings at once, rather than being limited to a maximum of 500, as with products.

10) Proof of Delivery for Royal Mail Online Business Account holders

To prove you have despatched your orders through Royal Mail, ‘Manifest Number’ and ‘Manifested On’ data will now be visible in the ‘Order Process Details’ section when you view or edit an order.

This will provide you with a link to the correct manifest so you can reproduce the manifest paperwork. This combined with a screenshot of your ‘Order Process Details’ on the should be enough information to prove postage.

11) Manage Products Page

‘Warehouse Zone’ has been added as an optional filterable field for products, so you can filter your products and group them by their physical location.

12) Parent Order Returns

When returning an order on your ‘View Orders’ page, the return line used to replace the order line.

Now, a new ‘child’ line will be created underneath for each return, so you can view the original order, and any returns, in an easier and more intuitive manner.

This also means that multiple returns will be supported per order, with the details of numbers of stock returned clearly visible on each child line.

13) New Purchase order Status

For better control over your ordering process, we have added the option to mark Purchase Orders as ‘Confirmed by supplier’

14) Improved user status: Designated Pickers

In your General User Information page in your StoreFeeder settings, we have added a toggle to mark your users as Designated Pickers. This way, your designated pickers will appear in alphabetical order on the top of the list when assigning a picker to your pickwaves.

All users will be automatically marked designated pickers, so you will need to manually turn this option off for your other users. You will still be able to select non-designated pickers from the bottom of the list.

Note that this only apply to admins. For non admin users, the picker is automatically defaults to that person.

15) CC option for email notifications

We have added a field ‘Email CC’ on the customer information page, so copies of any email communication to the customer will be sent to any additional email addresses you specify.

16) Country Specific Vat Numbers

In your company identity settings, we have added the option to add Country Specific Vat Numbers which will automatically be applied to any orders you send to those countries.

Please note that when you sell your products to EU countries, there are specific monetary thresholds over which you must declare tax in that country.

Knowledgebase: Country Specific Vat Numbers

HMRC: VAT: how to report your EU sales

17) Improved Pickwave page

By request, we have added additional details to the pickwave page:

  • A ‘live’ status showing how many orders are despatched at the point of viewing
  • An extra field to display the despatched orders in the pickwave
  • Despatched orders / order totals are now displayed on the Picking page

18) Postcode for eBay proximity Searches

In accordance with eBay’s listing specifications, your postcode is now used in addition to your city for your eBay listings. This is to improve eBay’s proximity searches, as customers are more likely to be shown listings from retailers closer to their location.

The potcode used is your integration postcode, and not that of the product warehouse. Please note that your postcode data is never made customer visible within eBay, and appears only as part of your return address labels.

 

New Reports

1) Adjustment Report

This report now also displays your deliveries, and the columns have been adjusted to more smartly organise the data.

2) Orders Despatched by Courier Report

To assist with your courier comparisons, this new report provides data on the number of orders, the value of those orders, and the services and shipping costs for each of your courier services.

3) Picker Productivity report

By popular request, this new report allows you to choose a picker, and will show you how many orders are picked, their average despatch time, and average number of orders picked per day.

4) Refunds Summary Report

This new report uses your order data to inform you of the causes of your refunded products. You can filter by channel, supplier, or reason to view your refunds history.

Note that you will need to add permissions in your user settings in order to view this report.

 

Bug Fixes

Fixed a bug that caused some products in ‘awaiting return’ status to be incorrectly marked as ‘returned’.

Fixed a bug that allowed some users to create Purchase Orders when they did not have the correct user permissions.

Fixed a rare bug where the order status ‘awaiting return’ was incorrectly adding stock back into some inventories.

Fixed a bug where the ‘Stock take by pick bin’ report was displaying total stock as opposed to stock by location, and fixed some currency symbol formatting errors.

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