How to Integrate with TikTok

Currently, our TikTok integration enables you to:

• Download your TikTok orders
• Send shipping updates to TikTok (See important note at bottom of article)
• Download basic listings to map to products
• Send Inventory and Price updates to TikTok

Integrating StoreFeeder with your TikTok marketplace is a simple process. Just follow the instructions below and you should be up and running in no time.

Step 1.

First, sign into StoreFeeder using your login details. You will then be brought to the 'Dashboard' and will see a yellow bar  at the top of the page indicating that you have sales channels that have not been tested. To begin the integration, click on the link in the yellow bar .

If this yellow bar doesn't appear on your dashboard then look to the top right of the page for 'Settings' then click 'Your Integrations'.

Step 2.

You will now see the 'Integration Manager' page and a list of all of your channels. To integrate your TikTok channel, click on 'Edit/View Integration' . If TikTok does not already appear on this list then you will need to set up a new integration for it; you can do this by clicking the green button marked '+ New Integration' . Both options have been circled in the picture below:

Step 3.

If you are editing an already existing integration, you can skip this step.

If you are creating a new integration you will then be greeted by the following screens where you will need to pick the circled options.

You will then be asked to input a name for the integration and if you wish to extend permissions to all users on your account. Once you have finished, click the '+Add Integration' to proceed.

Step 4.

Now, in order to link StoreFeeder to your TikTok account, you will need to follow the "Connect to TikTok" link and follow the wizard

Once you have entered those into their respective fields, you then need to press test connection.

StoreFeeder will then attempt to connect to your TikTok account using the details you provided.

Provided your details were accepted, you should see the tested successfully message.

You are also able to choose the location in TikTok to update your inventory using the dropdown if you have multiple

You can then switch on the jobs to download listings for mapping and orders, shipping updates etc.

Finally, press the save button to save the login details

Note: Should you need to connect your account again for any reason, you will need to use the disconnect connection button and the follow instructions in step 4 again.

*Important Note

TikTok only supports certain couriers for shipping updates so we recommend you use StoreFeeder supported direct courier integrations only. 

Courier aggregators such as InterSoft & NetDispatch are now supported, if using these please contact support to apply the correct mappings for you.

StoreFeeder supported couriers:

Other TikTok supported couriers:

Failure to use a supported courier may cause orders not to be marked as despatched.