How to integrate with APC

This guide explains how to connect your APC account to StoreFeeder, so you can print APC labels when you despatch orders.

Using the current view? You set up and edit courier integrations on the legacy pages shown in this guide. See How to Manage Courier Integrations in the Current View for how to reach them.

Before you start

You'll need these details from APC:

Field	What it is
API Username	The username you use to sign in to your APC account online, or another account APC has given you.
API Password	The password for that account.

StoreFeeder can't generate or look these up for you: they come from APC.

Step 1: Start a new integration

Click Settings at the top right of the page. The Integration Manager opens.
Click + New Integration, then select Courier as the integration type.

The New Integration window with the Courier integration type highlighted

Step 2: Choose APC

Select APC from the list of couriers.

The list of couriers in the New Integration window with APC highlighted

Step 3: Name the integration

Enter a name for the integration (it defaults to APC), then click Add Integration.

Step 4: Enter your APC details

The Integration Details page for APC opens.

Enter your API Username and API Password.
Choose the optional settings you want (below).
Click Save.

The APC Integration Details page with the API fields and the Send Mobile Number and Send Package Dimensions options

Optional settings

Send Mobile Number: sends the customer's mobile number to APC when StoreFeeder creates the consignment. APC uses it for its customer notifications.
Send Package Dimensions: sends the dimensions of the order's packaging size when StoreFeeder creates the consignment. This affects how APC charges for the shipment.

Your APC integration is ready. Next, add shipping methods for the APC services you use. See Creating a Shipping Method.

Troubleshooting

I don't know my API Username or API Password
These are the details for your APC online account, or for another account APC has given you. Ask your APC account manager if you're unsure.

APC charges are different from what I expected
Check whether Send Package Dimensions is switched on, and that your packaging sizes have the right dimensions. APC uses the dimensions it receives when it charges for the shipment.

Still stuck? Contact StoreFeeder support with your account name, the profile name of your APC integration, and the exact message shown when you save the integration or despatch an order. Please don't send your API Password.