This guide explains where to find your courier integrations and shipping methods in the current StoreFeeder view, how to add a new courier, and which courier pages still open in the legacy view.
Before you start
Our courier set-up guides (for example Royal Mail, DPD and Evri) show the legacy view. You can still follow them in the current view: only the way you reach the courier settings is different. Once you open a courier integration, the pages and fields are the same in both views.
Step 1: Open your courier integrations
- Click the Settings (cog) icon at the top right of the page.
- Under My company, click Integrations.
- Select the Courier tab.
You'll see a list of every courier integration on your account, showing the Integration type (the courier) and the Profile name you gave it.
Step 2: Change an existing courier integration
Click the courier's Profile name. The Integration Details page opens, where you can update your courier account details and save.
The menu on the left of that page also gives you:
- Courier Default Values: values StoreFeeder fills in on an order when courier information, such as weight, is missing. See Courier Default Values.
- Courier Cut Off Times: tell the courier when your warehouse is closed, so they don't collect on those days. See Courier Cut Off Times.
Step 3: Add a new courier integration
You can't add an integration from the current view's Integrations page yet. Add it from the legacy Integration Manager instead:
- Open the Integration Manager.
- Click + New Integration.
- Select Courier, then select your courier.
- Enter a Profile Name and click + Add Integration.
- Enter your courier account details, using your courier's set-up guide, and click Save.
The new integration then appears on the Courier tab of Settings > Integrations in the current view.
Step 4: Find your shipping methods
Click the Settings (cog) icon, then under Shipping click Shipping methods. The list shows each method's courier, name and cost. Click a shipping method's name to edit it. The edit page opens in the legacy view.
To create a new shipping method, use the legacy settings: in the Integration Manager, go to Shipping Configuration > Shipping Methods in the left-hand menu.
Where to find each courier setting
| What you want to do | Where to go | Opens in |
|---|---|---|
| See your courier integrations | Settings > Integrations, Courier tab | Current view |
| Add a courier integration | Integration Manager (Step 3) | Legacy view |
| Change courier account details, default values or cut-off times | Click the integration on the Courier tab | Legacy view |
| See your shipping methods | Settings > Shipping methods | Current view |
| Create or edit a shipping method | Step 4 | Legacy view |
| Shipping rules, packaging sizes and shipping regions | Settings, under Shipping | Legacy view |
| Manifest your orders | Warehouse > Manifests | Current view |
| Set a product's package size | Open the product, Details tab, Shipping section | Current view |
| Add a product's customs details (harmonised code, country of manufacture) | Open the product, Compliance tab, Customs | Current view |
Troubleshooting
I can't find a button to add a new integration
The current view's Integrations page only lists your integrations. Add new couriers from the legacy Integration Manager, as described in Step 3.
The page changes to a different layout when I open a courier
Courier integration and shipping method pages open in the legacy view. This is expected, and your changes are saved for both views.
My new courier isn't listed on the Courier tab
Click the refresh icon above the list. If it still isn't there, check that you chose Courier as the integration type when you added it. Integrations of other types appear on their own tab.
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