Where and What is the Orders Grid?
Odds are, you'll already be familiar with this grid as it's such an essential part of using StoreFeeder; If you're not however then let me explain a little about it.
First and foremost, if you're unsure of the location of the grid, it can be found by using the 'Orders' dropdown (top left of StoreFeeder site) and clicking the 'Manage Orders' option.
The orders grid contains all of your orders across your integrated channels that have been imported in to StoreFeeder. This grid can then be filtered using a variety of criteria so that you can view or edit a specific order/set of orders that you would like to see.
So that's the most basic function of the orders grid but what more can it do? Fortunately, we've written up a list of things it does below that should answer that very question.
Using the Filters Correctly
At the top of the orders grid, sitting upon each column is a header describing what's in the column and a white box that can be used to filter the orders shown below; allow me to show you some tips and tricks when using them
You can sort columns A->Z or Z->A if they have the two stacked arrows symbol next to it's header as demonstrated below:
To sort the column you just need to click that symbol at which point one of the arrows will be highlighted.
- Top Arrow Highlighted - Sorted A -> Z.
- Bottom Arrow Highlighted - Sorted Z -> A.
- No Arrow Highlighted - No sorting specified.
If you only know part of a name or number that you want to filter by you'll need to perform a wildcard search in order to find any results.
Performing a wildcard search in StoreFeeder is easy, just type an * symbol on either the left or right side of your search depending on which part of search you are unsure of. Here are some examples in which we are searching for the result "StoreFeeder":
- Store* - Will search for all results that BEGIN with "Store".
- *Feeder - Will search for all results that END with "Feeder".
- *OreFee* - Will search for all results that have "OreFee" somewhere in it.
There are a few filters that allow the use of operators; they look a little like this:
If you aren't already aware what each of these operators functions are then here's a list to explain:
- = - Is equal to the number stated
- > - Is greater than the number stated
- < - Is less than the number stated
- ≥ - Is greater than or equal to the number stated
- ≤ - Is less than or equal to the number stated
One of the most common things you'll be using the orders grid for is searching for historical order data and there are plenty of filters that will allow you to do just that.
- Order ID - Searching by a StoreFeeder Order ID will bring back a single result
- Channel Order ID - Searching by a channel order ID will bring back all orders in StoreFeeder associated with the order as it was placed on channel (useful for orders that could have been split in StoreFeeder after being imported.
- Order Date - Returns all orders placed within the specified date range.
- Despatched Date - Returns all orders despatched within the specified date range
- Channel Despatched Date - Returns all orders despatched within the specified date range (Theoretically wont be too dissimilar to the 'Despatched Date' filter)
- Customer Name - Returns all orders placed by the specified customer
- Company - Returns all orders placed by the specified company
- Email Address - Returns all orders placed by the specified e-mail address
- Archived - Switching this to 'Yes' allows you to look through all your orders that are older than 6 months. Used in conjunction with other filters.
There are lots of actions you can carry out in bulk on the orders grid, for example despatching multiple orders, deleting them, Marking them as attention required etc. In fact there are so many different things you can do in bulk that we have a whole article dedicated to the subject! You can read it by clicking the link below: