Integrating with other couriers via File Export

If your courier doesn't have a direct integration with StoreFeeder, you can still send them your orders as a file. You set up a template that matches the columns your courier needs, then export a CSV file for each batch of orders and upload it to the courier's own system. This guide explains how.

Before you start

• Ask your courier which columns their upload file needs, and in what order.
• Orders are exported by pickwave, so the orders you want to send must be in a pickwave. See Creating A Pickwave and Despatching Your Orders.

Step 1: Add the courier integration

1. Click Settings at the top right of the page. The Integration Manager opens.
2. Click New Integration, then select Courier as the integration type.
3. Choose Other from the list of couriers.
4. Enter a Profile Name, for example your courier's name, then click Add Integration.

The integration's details page opens.

Step 2: Set up the file template

Scroll to the Manifest Template section and choose:

• Template Type: Manifest By Order Number or Manifest By Order Line, depending on whether your courier wants one row per order or one row per item.
• Export Method: CSV.
• Transfer Method: Manual, to download the file yourself.

In the CSV Export Configuration section, check the Export Delimeter (usually a comma), and tick Export Headers if your courier wants a heading row.

Then add a row for each column your courier needs:

1. Click Add New.
2. In Token, choose the StoreFeeder value for the column, for example Order Number, Shipping Tracking Number or Order Weight.
3. In Field Alias, enter the column heading your courier expects.
4. In Display Order, enter the column's position in the file.

When all the columns are added, click Save at the bottom of the page.

Step 3: Set up shipping methods

Create a shipping method for each of the courier's services and link it to your new integration, then add shipping rules so orders are given those methods. See Creating a Shipping Method and How To Create Shipping Rules.

Step 4: Export the file

1. Click Warehouse > Courier File Export.
2. Under Filtering, choose the Pickwave Date Range, the Warehouse the orders are sent from, and the Pickwaves to include. Orders that aren't in a pickwave aren't included.
3. The File Exports section lists each courier and shipping method with orders to export, and the number of orders. Export the file for the courier or shipping method you want.
4. Save the CSV file to your computer, then upload it to your courier's system.

Troubleshooting

My courier isn't listed under File Exports
Check that the orders are in a pickwave within the date range you chose, that they're from the warehouse you selected, and that their shipping method belongs to your Other courier integration.

My courier rejects the file
Compare the file with your courier's requirements. Check the column headings in Field Alias, the column order in Display Order, the delimiter, and whether a heading row is expected.

Related articles

• Creating A Pickwave and Despatching Your Orders
• Creating a Shipping Method
• How to Manage Courier Integrations in the Current View