Frequently asked Questions
This article will feature a growing list of questions that come up from our customers using our Xero integration. This combined with the troubleshooting article should help you with any issues. However, if you are still stuck then please contact the support team for assistance.
How do I disconnect Xero?
This is done via the integration page, there will be a red Disconnect button
How often does data get sent to Xero?
Our Xero exports for both order and PO data run on a 15 minute schedule. All incoming data is manually driven by the download options on the configuration pages.
Do I have to do anything manually to sync?
No, once you have configure xero correctly, everything should happen automatically. However, If you make changes in xero you may need to redownload to pick up new options.
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