If you despatch an order with The Delivery Group and see the error below, this article explains why and what to do.
"No services could be found for the specified item attributes and destination. If you need clarification, please call The Delivery Group on 020 7732 2000."
Why does this happen?
The shipping method uses a service code your Delivery Group account doesn't have access to.
How do I fix it?
- Change the order to a shipping method that uses a service code you have access to, or
- contact The Delivery Group on 020 7732 2000 to check which services are on your account.
Still stuck? Contact StoreFeeder support with your account name, the order number, the shipping method, its service code, and the full error message.
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