Setting up an Amazon Buy Shipping Integration

This guide covers the current StoreFeeder view and explains how to set up Amazon Buy Shipping as a courier, so StoreFeeder produces a postage-paid label for your Amazon orders when you despatch them. If you use the legacy view, see Setting up an Amazon Buy Shipping Integration (legacy) instead.

Before you start

Before you can ship orders with Amazon Buy Shipping, log in to your Amazon Seller account and agree to the Amazon Buy Shipping terms and conditions. For help with this, see Amazon's Seller Central help.

Some couriers, such as Evri (Hermes), may ask you to agree to more terms and conditions in Seller Central before Amazon lets StoreFeeder generate labels.

The courier integration, shipping method and packaging size pages open in the legacy view, even when you start from the current view. Adding a new courier integration also needs the legacy Integration Manager. How to Manage Courier Integrations in the Current View explains how to reach each of these pages.

Amazon Buy Shipping uses the credentials of your Amazon channel integration, so you don't need separate courier credentials. You'll enter these details when you add the integration:

Field	What to enter
Profile Name	Your reference for the integration. It defaults to Amazon Buy Shipping. Give it a descriptive name so you can identify it easily.
Company Identity	Required. If you don't have one yet, add it in Settings > My company > Company identities before you start.
API Username	`N/A`
API Password	`N/A`

Step 1: Add dimensions to your packaging sizes

Every packaging size you'll use to ship orders through Amazon Buy Shipping needs its dimensions.

Click the Settings (cog) icon at the top right of the page.
Under Shipping, click Packaging sizes. The Packaging Sizes page opens in the legacy view.
Enter the packaging dimensions in millimetres in the Height (mm), Width (mm) and Length (mm) fields.
Click Save.

The Packaging Sizes page with the Height, Width and Length fields of a packaging size highlighted

Step 2: Give every product a packaging size

Every product you'll ship with Amazon Buy Shipping needs a packaging size. To add one to a product:

Go to Products and click the product.
On the Details tab, find the Shipping section.
Select the Package size and enter the Package quantity.
Click Save at the top right.

The Shipping section on a product's Details tab with the Package size and Package quantity fields highlighted

For more on packaging sizes, see How to set up Packaging Sizes.

Note: You can add packaging sizes to your products in bulk with the Product Import/Export feature.

Step 3: Add the Amazon Buy Shipping integration

New courier integrations are added in the legacy Integration Manager. Follow Step 3 of How to Manage Courier Integrations in the Current View to open it and click New Integration, then:

Select Courier as the integration type.
Select Amazon Buy Shipping.
The Profile Name defaults to Amazon Buy Shipping. Click Add Integration.

The list of couriers in the New Integration window with Amazon Buy Shipping highlighted

Step 4: Enter your integration details

The Integration Details page for the courier opens.

Check the Profile Name and select your Company Identity.
Enter N/A in the API Username field.
Enter N/A in the API Password field.
Click Save.

The Amazon Buy Shipping Integration Details page, with the API Username and API Password fields highlighted

Note: Amazon Buy Shipping uses the credentials of your Amazon channel integration, which is why these fields only need N/A.

To come back to these details later, click the Settings (cog) icon, go to My company > Integrations, select the Courier tab and click the integration's profile name.

Step 5: Create your shipping methods

Now add the shipping methods that will be used for Amazon Buy Shipping orders. New shipping methods are created in the legacy settings: follow Step 4 of How to Manage Courier Integrations in the Current View to reach Shipping Methods, then:

Click New Shipping Method.
Select Amazon Buy Shipping from your list of couriers.
Select Courier API as the shipping format.
Enter a Shipping method name and a Shipping cost, then click Add Shipping Method.
On the Edit Shipping Methods page, choose or enter the service code in the Service Code field (see the next section).
Click Save.

To edit a shipping method later, click the Settings (cog) icon, then under Shipping click Shipping methods and click the method's name.

Choosing a service code

The Service Code dropdown lists the most common Amazon Buy Shipping services.

Leave it blank and StoreFeeder automatically chooses the cheapest service Amazon returns that is valid for your account.
Choose a service to force that service for the shipping method.

The Service Code dropdown on the Edit Shipping Methods page, open to show common Amazon Buy Shipping services

Warning: If you force a service that doesn't meet Amazon's PDD (promised delivery date), you'll see a "No Eligible Services" message, and you may need to change the shipping method on the order to despatch it.

If the service has tracking or a signature, select the option you want from the Delivery Experience dropdown: No Tracking, Delivery Confirmation With Signature or Delivery Confirmation Without Signature.

The dropdown doesn't list every service, so you can also type in your own service code. We add services to the dropdown when they're common enough.

Service codes for Amazon Logistics

To use Amazon Logistics itself as the courier, use these service codes:

UK Next: prime-premium-uk-mfn
UK Second: std-uk-mfn

These codes can differ per account. If they don't work, contact our support team.

Step 6: Create your shipping rules

Next, create shipping rules that send orders to your Amazon Buy Shipping shipping methods. Shipping rules are under Shipping in Settings and open in the legacy view. See How To Create Shipping Rules to create new rules or change existing ones.

Note: Use the Shipping Rule Tester to check that your rules apply to the orders you want.

StoreFeeder is now ready to process Amazon Buy Shipping orders. The postage-paid label is produced when you despatch the order.

Despatching Amazon Buy Shipping orders

Because of restrictions in Amazon's API, we recommend smaller pickwaves for Amazon Buy Shipping orders: typically around 20 orders per pickwave.

Troubleshooting

"No Eligible Services"
The service chosen in the shipping method's Service Code doesn't meet Amazon's PDD for the order. Change the shipping method on the order to despatch it. Leaving the service code blank lets StoreFeeder choose the cheapest valid service instead.

I can't despatch Amazon Buy Shipping orders
Check Seller Central for any terms and conditions you may have missed. Some couriers, such as Evri (Hermes), need you to agree to extra terms before Amazon lets StoreFeeder generate labels.

The Amazon Logistics service codes don't work
These codes can differ per account. Contact our support team.

I can't find a button to add the integration or a new shipping method
The current view lists your courier integrations and shipping methods but doesn't add new ones. Use the legacy pages, as described in How to Manage Courier Integrations in the Current View.

Still stuck? Contact StoreFeeder support with your account name, the Amazon order number, the name of the shipping method and its service code, and the exact message shown when you despatch.