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  • Preventing New Orders Being Placed on Channels

    Also known as Holiday Mode - how to temporarily pause orders on your selling platforms. Overview There may be times when you need to temporarily stop new orders coming in across your selling chan...

  • How to integrate with EKM

    How to Integrate with EKM   This page will help you integrate EKM webstores with StoreFeeder    EKM integration features: Download your EKM orders Send shipping updates to EKM Update and synchr...

  • My eBay orders aren't in StoreFeeder

    This is likely due to an expired eBay token, for security reasons eBay requires you to refresh your stores connection with any 3rd party integrators periodically you can do this by following the s...

  • Why has the wrong shipping method been chosen?

    If the wrong shipping method has been assigned this can be down to 1 of 2 reasons.    1.) The order does not fit the expected shipping methods shipping rules. 2.) The shipping method fits 2 or more...

  • Why has my order generated more than the required amount of labels?

    Why has my order generated more than the required amount of labels? The most common cause of this issue is incorrectly set packaging sizes. Please make sure you have done the following: Packagin...

  • How to Integrate with Fruugo

    How to Integrate with Fruugo A guide on integrating your Fruugo sales channel with StoreFeeder Currently, our Fruugo integration enables you to: Download your Fruugo orders Send shipping updat...

  • Getting an eBay Order ID

    Why you might need thisOccasionally, an eBay order may not appear in StoreFeeder automatically. This can happen if it was placed while a sync was interrupted, or if a channel was reconnected after ...

  • How to Integrate with FedEx

    How to Integrate with the FedEx REST APIA guide on how to integrate your FedEx account with StoreFeeder using the new FedEx REST API courier.What's this Guide For?This guide will get your FedEx acc...

  • Requisitions

    Requisitions A guide on using the Requisitions Page What's this page used for? The Requisitions page will provide a quick overview of suggested purchase orders based on your recent sales and su...

  • Common Errors and Messages

    Common Errors and Messages   This is a list of common errors and messages encountered when using StoreFeeder    If you don't see the error you've got on this list then please contact our helpful...