Aimee Mclaughlin
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Articles
Recent activity by Aimee Mclaughlin-
Why are my orders importing as "unrecognised"
There are a few common reasons that an order will import in the unrecognized order status. The underlying cause is that StoreFeeder cannot find an appropriate "mapped" listing. 1. You have an unm...
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Order Refunds
At the moment StoreFeeder does not typically contact channels regarding order refunds. If you do a refund on the channel you will also need to replicate that in StoreFeeder to mark the order as r...
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Print Assist Troubleshooting: Unable to print or view labels or labels printing incorrectly
There are a few different reasons why you may not be able to view your label within the popup in StoreFeeder or it might not print correctly. The most common reasons and solutions are below. 1. The...
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An error occured while attempting to retrieve the label from remote storage
If you are trying to print labels from old orders you may find that you get this error message: StoreFeeder purges labels for most orders after 60 days and for amazon orders after 30 days to make ...
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Misc -> FTP Details (FTP Dropshipment Setup)
*Please ensure you adhere to all marketplace guidelines and policies when processing your dropship orders. If you are looking to set up automatic stock fields over FTP please visit this knowledgeba...
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Automated Supplier Stock Imports (FTPs)
It is possible for StoreFeeder to automatically update your supplier stock so that you can sell your supplier stock directly on channel so that you can either dropship the orders or order stock in ...
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StoreFeeder Approved IP Address guide
If your business or operation uses firewalls and/or security settings, or your integrations are self-hosted, you may need to whitelist IP addresses used by StoreFeeder to allow us to connect. Pleas...
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I'm unable to link my Etsy Integration
If when you are trying to link your Etsy integration you are getting sent to a blue screen it could be because we are unable to find your Etsy shop. If this is a new shop please double check that y...
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Why are IOSS Numbers not appearing on my Labels?
IOSS numbers, whether it's a marketplace's IOSS number or your own, do not get placed on postage labels or CN22s/CN23 custom documentation. IOSS numbers are submitted to couriers electronically. Fo...
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My Order Emails Have Stopped Sending
If you are using outlook SMTP it's possible that the password has expired as by default outlook auto expire passwords after 90 days. We'd recommend first to try resetting the password and then ente...