How To Integrate With MetaPack

This guide explains how to connect your MetaPack account to StoreFeeder. You set up the integration in StoreFeeder, add a warehouse in MetaPack, then create a matching warehouse in StoreFeeder.

Using the current view? You set up and edit courier integrations on the legacy pages shown in this guide. See How to Manage Courier Integrations in the Current View for how to reach them.

Before you start

You'll need these details:

Field	What it is
API Username	The username you use to sign in to MetaPack.
API Password	The password you use to sign in to MetaPack.
Server Version	Your MetaPack server version: the number after dm in the address you use to sign in to MetaPack. Leave it blank if there's no number.
Default Carrier Weight (optional)	A weight in kg that StoreFeeder uses for MetaPack orders with no weight. Switch it on or off with Override Carrier Weight.

StoreFeeder can't generate or look up your MetaPack sign-in details for you.

Step 1: Start a new integration

Click Settings at the top right of the page. The Integration Manager opens.
Click + New Integration, then select Courier as the integration type.

The New Integration window with the Courier integration type highlighted

Step 2: Choose MetaPack

Select MetaPack from the list.

The list of couriers in the New Integration window with MetaPack highlighted

Step 3: Name the integration

Enter a Profile Name, then click Add Integration.

Step 4: Enter your MetaPack details

The MetaPack - Integration Details page opens.

Enter your MetaPack sign-in details in API Username and API Password.
If you want one, enter a Default Carrier Weight and switch on Override Carrier Weight.
Enter your Server Version, or leave it blank if there's no number after dm in your MetaPack address.
Click Save.

The MetaPack sign-in address with the number after dm highlighted

The MetaPack Integration Details page with the Server Version field

Step 5: Add a warehouse in MetaPack

Sign in to MetaPack and click Setup in the main menu.
Scroll to the Warehouse section and click Warehouses.
Click Create Warehouse and enter your warehouse details.
Make a note of the Warehouse Code and Warehouse Name, then click Save.

The MetaPack main menu with Setup highlighted

The Warehouse section of the MetaPack Setup page with the Warehouses button

The MetaPack Setup Warehouses page with the Create Warehouse button

A new MetaPack warehouse with the Warehouse Code and Warehouse Name fields

Step 6: Create the matching warehouse in StoreFeeder

Create a warehouse in StoreFeeder that matches your MetaPack warehouse. See this article for how to create a warehouse.

Enter the MetaPack Warehouse Code in the MetaPack Warehouse Code field, exactly as it appears in MetaPack.
Set the Warehouse Type to Warehouse.
Make sure the Address and Address Line 1 fields contain the same information.

The StoreFeeder warehouse page with the MetaPack Warehouse Code field

Next, add shipping methods for the MetaPack services you use. See Creating a Shipping Method.

Troubleshooting

I don't know my MetaPack server version
Look at the address you use to sign in to MetaPack. The server version is the number after dm. If there isn't one, leave the field blank.

Orders with no weight fail
Enter a Default Carrier Weight and switch on Override Carrier Weight (Step 4).

Orders aren't linked to my MetaPack warehouse
Check that the MetaPack Warehouse Code in StoreFeeder matches MetaPack exactly, and that Address and Address Line 1 are the same (Step 6).

Still stuck? Contact StoreFeeder support with your account name, the profile name of your MetaPack integration, and the exact message shown when you save the integration or despatch an order. Please don't send your API Password.