How to integrate with DX Express

This guide explains how to connect your DX courier account to StoreFeeder, and how to import extra DX services if you need them.

Before you start

You'll need these details from your DX account:

All three are required. StoreFeeder can't generate or look these up for you: you'll find them in your DX account.

Step 1: Start a new integration

1. Click Settings at the top right of the page. The Integration Manager opens.
2. Click + New Integration, then select Courier as the integration type.

Step 2: Choose DX Express

Select DX Express from the list of couriers.

Step 3: Name the integration

Enter a name for the integration, then click + Add Integration.

Step 4: Enter your DX details

The Integration Details page for DX Express opens.

1. Enter your API Username, API Password and DX Account Number.
2. Click Save. StoreFeeder checks your details with DX and downloads your UK services automatically.

Step 5: Import extra services (optional)

If a service you need is missing from the services dropdown on the shipping method page, for example services for deliveries outside the UK:

1. Click Download Account Services. This button appears once your details are saved.
2. In the DX Express Service Code Importer window, choose the Shipping Country and enter a Shipping Postcode for the destination you need.
3. Click Import Services. The services appear in the services dropdown on the shipping method page.

Next, add shipping methods for the DX services you use. See Creating a Shipping Method.

Troubleshooting

"Failed to authenticate, please check credentials"
Check your API Username, API Password and DX Account Number with DX, then save again.

A service I need is missing from the services dropdown
Import it with Download Account Services (Step 5).

Related articles

• How to Manage Courier Integrations in the Current View
• Creating a Shipping Method