Preventing New Orders Being Placed on Channels

What's this Guide For?

A situation may arise where you wish to temporarily disallow orders on your various seller platforms. You'll find that most platforms have the option to make this a reality but unfortunately the option to do so is something we are unable to do through StoreFeeder.

What we can do though is provide guidence as to where's best to go when attempting to close off your store temporarily; please find below a list of links that will do just that.

Marketplaces

For both eBay and Amazon you can quickly enable 'Holiday Mode' to prevent any new orders being made.

• Amazon has a knowledge base for this here: https://sellercentral.amazon.co.uk/gp/help/G200135620

• eBay has a knowledge base for this here: https://www.ebay.co.uk/help/selling/ebay-stores/managing-ebay-shop?id=4090

Webstores

For webstores you'll need to but your site in maintenance where possible:

• BigCommerce has a knowledge base for this here: https://support.bigcommerce.com/s/article/Maintenance-Mode

• Shopify allows you to pause your site, their knowledgebase is here: https://help.shopify.com/en/manual/your-account/pause-close-store

• Magento2 has a guide for this here: https://devdocs.magento.com/guides/v2.3/install-gde/install/cli/install-cli-subcommands-maint.html

• WooCommerce lets you set up a coming soon page, guide here: https://woocommerce.com/posts/how-to-set-up-a-coming-soon-page-for-woocommerce/#

• If you are other other web store platforms you may wish to contact your provider or web developer for information on how to enable maintenance mode or you can set the inventory to 0 use the max inventory in StoreFeeder to make sure your listings cannot be bought but that your inventory in StoreFeeder remains correct. There is a guide on using our import feature here: How to use the Listing Import/Export Feature