If you are reading this knowledgebase, you have completed the previous steps of the onboarding process and have successfully tested storefeeder. You are coming to the final steps of going live and will need training on how to use storefeeder.
*The following sections need to be completed before training can be carried out:
1. Integrating Sales Platforms
2. Creating Products
3. Mapping Listings
4. Integrate Couriers/Enter product information for shipping
5. Create Shipping Methods, Regions and Rules for Orders
*Training must be done before you go live
* Please consult the knowlegbases first before contacting the onboarding team, knowledgebases can be found on the following site:
In order to be able to comfortably and confidently use storefeeder, you will need to ensure you know how to perform and use the processes and functions within Storefeeder that are relevant to your account. Please see below list of some of the key processes and functions available in storefeeder and how to perform them.
Despatching orders via barcode scanning- https://support.storefeeder.com/hc/en-gb/articles/360007791218--Barcode-Packing-Function-within-StoreFeeder
Deleting/resetting order consignments in StoreFeeder- https://support.storefeeder.com/hc/en-gb/articles/360007790178--Changing-Shipping-Methods-after-Despatch
Returning/Exchanging orders - https://support.storefeeder.com/hc/en-gb/articles/360007740377--How-To-Return-and-Exchange-an-Order-in-StoreFeeder
Purchase ordering and deliveries:
Creating P.Os - https://support.storefeeder.com/hc/en-gb/articles/360007790838--Creating-a-Purchase-Order
Booking in deliveries - https://support.storefeeder.com/hc/en-gb/articles/360007791298--Booking-in-a-Delivery
Updating Products and Listings:
Updating Inventory - https://support.storefeeder.com/hc/en-gb/articles/360007791158--How-to-Adjust-Inventory-Levels-in-StoreFeeder
Here we have listed, some key functions and processes that can be performed through storefeeder. You may find that the particular process or function you are looking to do through storefeeder is not listed above. If this is the case please visit our knowledgebase site, where more help guides and tutorials can be found:
If you cannot find the knowledgebase you are after or have questions after reading a knowledgebase, please get in touch with the onboarding team.
Once you have completed this section, please check the next section ‘Go Live’.