Setting Up FedEx International Shipping

What's this Guide For?

This guide will help you get your fedex internation setup for international shipping.

The setup for this is mostly handled by the support team but we will need you to provide some important information and contact FedEx to setup a few things.

Step 1.

You will need to have your FedEx integration fully integrated, there is a guide on setting up the integration here.

Step 2.

Once your integration is linked you will need to contact FedEx and ask their support team to enable the document upload service for your account.

Step 3.

You will need to prepare 2 images, you will need both a signature and a letterhead.

The signature file can just be a scanned image of your signature - this is used to sign off customs documentation.

The letterhead can just be your company logo.

There are max dimensions for these images, the max length is 750px and the max height is 50px so please try to make sure your images fit within these dimensions

Step 4.

Send your 2 images over to the support team who will handle uploading the images to FedEx and get back in contact once this is completed.

Step 5.

Lastly, if you haven't already, you'll need to set up shipping methods and rules for you new FedEx services so StoreFeeder knows what orders should be shipped via FedEx and what services to use.

For information on setting up shipping methods and shipping rules please see the our knowledgebase here.