Setting up an Amazon Shipping Integration

This guide explains how to set up Amazon Shipping, so you can ship orders with Amazon as your courier.

Using the current view? You set up and edit courier integrations on the legacy pages shown in this guide. See How to Manage Courier Integrations in the Current View for how to reach them.

Note: This is for shipping directly with Amazon as a courier (Amazon Shipping). It isn't Amazon Buy Shipping, which buys other couriers' labels through Amazon. For that, see Setting up an Amazon Buy Shipping Integration.

Before you start

Amazon Shipping uses the credentials of your Amazon channel integration, so you don't need separate courier credentials. You'll need:

Field	What it is
Amazon channel	An Amazon channel integration in StoreFeeder that has permission to use Amazon Shipping.
Collection	A collection arranged with Amazon Shipping.

Make sure your packaging sizes are set up correctly too. These are your packaging sizes, not the product sizes you use for FBA.

Step 1: Start a new integration

Click Settings at the top right of the page. The Integration Manager opens.
Click + New Integration, then select Courier as the integration type.

The StoreFeeder Dashboard with the Settings link highlighted

The Integration Manager page with the New Integration button highlighted

Step 2: Choose Amazon Shipping

Select Amazon Shipping.
Enter a name for the integration, then click Add Integration.

The New Integration window with Amazon Shipping selected

Step 3: Choose your Amazon channel

On the integration's details page, select the Amazon channel that has Amazon Shipping and an arranged collection, then click Save.

The Amazon Shipping integration details page with the Amazon channel dropdown

Step 4: Create your shipping methods and rules

Create shipping methods and shipping rules so StoreFeeder applies Amazon Shipping to the right orders. See Creating a Shipping Method and How To Create Shipping Rules.

Each shipping method needs a service code to generate a label. These are the services available in StoreFeeder:

SWA-UK-PREM: Amazon Shipping One Day (UK)
SWA-UK-2D: Amazon Shipping Two Day (UK, off Amazon)

Note: The service code isn't limited to the services above. If you believe Amazon Shipping supports another service, type its code into the shipping method and try to despatch. Amazon expects an exact match, and not every service available directly from Amazon is available through the API.

Troubleshooting

Despatches fail with Amazon Shipping
Check that your Amazon channel has permission to use Amazon Shipping and that a collection is arranged, then check the service code on the shipping method matches exactly.

The wrong label size is used
Check your packaging sizes. Amazon Shipping uses packaging sizes, not the product sizes you use for FBA.

Still stuck? Contact StoreFeeder support with your account name, the profile name of your Amazon Shipping integration, the order number, the service code on the shipping method, and the exact message shown when you despatch.