APC Order Collection Date

APC is one of the few couriers that we book collections for and we use your courier cut off times to determine the collection date.

If you do not have any courier cut off times the collection date will be set to the next day by default.

If you would like same day collections you need to go into settings within StoreFeeder and then edit your APC integration.

Once in the integration if you go to the Courier Cut Off Time tab and then press Edit on this page you'll get a popup where you can specify your collection times.

If you despatch outside of your collection times you will get a next day collection booked for that parcel but if it's within the times you've set you'll get a same day label.

Still getting orders set for next day collection?

If you've set the courier cut off times on the integration up and your orders are still generating with an order collection of the next day then you need to check that your warehouse address in StoreFeeder exactly matches your address that is set up on APC.

APC requires the text and capitalisation to exactly match what they have set up and if it's not collections will not get booked for the same day.

If you have not filled in your Sender Name on your warehouse address we will be using your Company Identity name so you may also want to ensure your Sender Name is filled in accurately.