Some sales channels need specific courier details, such as an exact carrier name or code, so they can match your shipments to their records. If the details StoreFeeder sends for a shipping method don't match what the channel expects, you can override them. This guide explains how.
Before you start
Overrides are available for Amazon and Shopify channels only.
Step 1: Open the shipping method
Click Settings at the top right of the page, then click Shipping Configuration > Shipping Methods on the left. Open the shipping method you want to change. The Edit Shipping Methods page opens.
Step 2: Add an override for each channel
Scroll to the Override Channel Shipping Service section. For each channel, enter the exact values StoreFeeder should send. Fields that don't apply to a channel are greyed out.
- Shopify: only Carrier Name is needed.
- Amazon: needs a Carrier Code for the carrier and a Custom shipping method name.
When you start typing an Amazon carrier code, StoreFeeder lists the valid codes that match. Choose one from the list.
Click Save.
Troubleshooting
The channel still shows the wrong courier
Check that the override is on the shipping method the order was despatched with, and that the values match what the channel expects exactly.
I can't type in a field
Fields that don't apply to that channel are greyed out. For Shopify, only Carrier Name is used.
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