Orders in StoreFeeder have an order status that denotes the point at which the order is in the despatch process or if it requires attention from a member of staff. Below is a list of all Order Status in StoreFeeder and what they mean.
Order Status | Meaning |
Awaiting Payment | The order has been imported from channel, but payment has yet to be received. |
Complete (Ready To Pick) | The order is both paid for and the items ordered are in stock. Orders with this status will appear on the picking page. |
Assigned | The order is currently part of a pickwave and is assigned to a picker. |
Despatched | The order has been marked as despatched in StoreFeeder. |
Part - Return | One or more line item on the order has been returned, but not all items on the order. |
Returned | The order in its entirety has been returned. (Manual Action) |
Pending (Waiting All Stock) | All line items on the order are out of stock. |
Un-Finished | A temporary status of a MOTO order that is currently being placed. |
Canceled By Customer | The order has been canceled by the customer (Manual Action) |
Cancelled By Client | The order has been canceled by the client (Manual Action) |
Pending (Waiting Part Stock) | One or more line items on the order are not in stock, but at least one line item is. |
On Hold | The order is marked as On Hold. Note: This is a manual action and orders with this status will not be changed to other statuses by the system. |
Shipped By Amazon | Fulfilled by Amazon order marked as shipped by Amazon. (Only relates to FBA orders) |
Partially Shipped By Amazon | Fulfilled by Amazon order marked as part shipped by Amazon. (Only relates to FBA orders) |
Un-Recognised Products | One or more line items in the order have product SKUs that are not in StoreFeeder and cannot be stock-controlled. |
Waiting For Customer Contact | Marks the order as On Hold while you wait for a response from the customer. |
Draft | Applies to MOTO orders, the order is currently being created. |
Shipped By Supplier | Applies to dropship orders that have been marked as despatched by your dropshipper. |
Drop Shipment | The order is currently marked as a drop Ship order (Manual action) |
Send To Amazon (FBA) | The order has been received by the FBA warehouse. |
Sent To Supplier | A Dropship order that has been sent to the supplier, but has not yet been shipped. |
Awaiting Return | The order has been marked for return in the return process, but you have yet to receive the returned items. |
Please note that using the following order statuses will allocate stock to the added line items when creating a new order:
Awaiting Payment
Complete (Ready To Pick)
Assigned
Despatched
Delivered
Part - Return
Returned
Pending (Waiting All Stock)
Pending (Waiting Part Stock)
On Hold
Un- Recognised Products
Waiting for Customer Contact
Courier Claim
Comments
0 comments
Please sign in to leave a comment.