The Manage Listings Page

This article explains what the Manage Listings page shows, how to find the listings you need, and what each button and status on the page does.

What is the Manage Listings page?

Manage Listings is where you see every listing StoreFeeder has downloaded from, or created on, your channels. A listing is the version of a product that's for sale on one channel, such as Shopify, eBay or Amazon. From this page you can check whether each listing is live, mapped to a product and controlled by StoreFeeder, and fix the ones that need attention.

To open it in the new StoreFeeder, hover over Listings in the left-hand menu and click Manage listings. You can also click Manage listings in the shortcuts bar on the Home page.

The page opens on the classic StoreFeeder screens. You don't need to log in again. If you're already on the classic screens, go to Listings > Manage Listings.

Finding listings

Each column has a filter box or dropdown underneath its heading. Type or choose a value and the grid updates straight away. Click a heading with arrows to sort by that column.

Text filters (Channel Identifier, Listing SKU, Product SKU, Name) look for an exact match. To search for part of a value, add * as a wildcard. For example, *rugby* in Name finds every listing with "rugby" anywhere in its name. The filters aren't case-sensitive.
Channel lets you tick one or more channels. Type in the box to search your channels.
Listing Price and StoreFeeder Inventory are number filters. Click the = button to switch between equals, less than, greater than and so on.
Reset Filters, at the right-hand end of the toolbar, clears all your filters.
Page Size, at the bottom of the grid, shows up to 500 listings per page.

Note: The Controlled By StoreFeeder filter is set to Yes by default, and Reset Filters leaves it on Yes. Ignored and inactive listings are hidden until you change this filter to No. If you can't find a listing you know exists, check this filter first.

Saving filters you use often

Set up the filters and sorting you want, then click Save Filters. Give the filter a name and click Save. Tick Make Filter Public if other users on your account should be able to use it too. To apply a saved filter later, choose it from the Saved Filters dropdown. To change a saved filter, choose it and click the edit icon next to the dropdown.

Choosing which columns to show

Click the tools icon at the far right of the toolbar to open the column list. Untick a column to hide it, or tick Pricing Profile to show it, as it's hidden by default. Type, Channel and Channel Identifier are always shown.

Reading the grid

These columns show the state of each listing. Hover over any icon to see what it means. For a listing that needs attention, hovering shows the error message from the channel.

Column	What it shows
Type	Simple or Variation. Click the + next to a variation listing to see its child listings.
Channel Identifier	The listing's ID on the channel, such as a Shopify product ID or eBay item number.
Product SKU	The StoreFeeder product the listing is mapped to. (Undefined) means it isn't mapped.
Listing Status	Where the listing stands on the channel: Active On Channel (green tick), Not Active On Channel (grey circle), Attention Required (yellow warning), Pending Upload or Updating (spinner).
Mapping Status	Grey chain: mapped. Hover to see who mapped it and when. Red broken chain: unmapped. Yellow warning: StoreFeeder tried to map it and failed. These rows are shaded red.
Controlled By StoreFeeder	Green tick: StoreFeeder sends stock and price updates to this listing. Red cross: the listing is Ignored, Inactive, or both. Hover to see which.

Working with one listing

Hover over a listing's Channel Identifier to show these links:

Edit: opens the listing's details page in StoreFeeder.
View: opens the listing on the channel in a new tab.
Ignore (or Unignore): hides the listing from the grid, or shows it again.
Redownload: unmaps the listing and downloads it again from the channel. See Unmapping and remapping a listing before you use this.

The button at the end of each row maps the listing to a product. It reads Create/Map for an unmapped listing and Remap for a mapped one. See Manually Mapping Listings to Products in StoreFeeder.

Bulk actions

The toolbar buttons act on the listings you've ticked. To tick every listing on the page, use the tick box above the first column.

Button	What it does
Create Products	Creates a StoreFeeder product from each unmapped listing. Tick the listings, or filter to a single channel to use every listing in the filter. See Creating Products from Listings.
Map All By SKU	Maps listings to products with the same SKU. Tick the listings, or filter to a single channel. See Map All by SKU.
Map Multiple Listings	Maps all the ticked listings to one product SKU. See Map Multiple Listings.
Redownload	Unmaps the ticked listings and downloads them again from the channel.
Ignore Listings / Unignore Listings	Hides the ticked listings from the grid, or shows them again.
Export	Exports listing details to a file. See Exporting listings, below.

When you map listings with Map All By SKU or Map Multiple Listings, StoreFeeder asks what to copy between the listing and the product, such as images and GPSR data. Hover over an option name with a dotted underline to see what it does.

Creating a new listing

Click Create New Listing at the top right of the page and choose a channel. Then fill in the details:

Product Title (required)
SKU
Categories
Warehouse (required) and Inventory: the warehouse and starting stock level
Images

Click Create Listing.

To list a product you already have in StoreFeeder, follow How to List a Product instead.

Exporting listings

Tick the listings you want. They must all be on the same channel.
Click Export.
Under Listings To Export, choose Selected (Checked) Listings, or All Listings for Current Filters to export everything your filters match.
Under Fields to Export, tick the fields you need. Listing ID (Read Only), Product SKU (Read Only) and Listing SKU are ticked already.
Click Export.

Only mapped listings are exported. Unmapped listings are left out of the file. To update listings from a spreadsheet, use How to Use Listings Import Export.

Limits and things to watch for

Ignoring a listing only hides it. If it's mapped, StoreFeeder still sends stock and price updates to it. To stop StoreFeeder updating a listing, see Preventing StoreFeeder from Updating Specific Listings.
To find ignored listings, set Controlled By StoreFeeder to No. You can then tick them and click Unignore Listings.
Redownloading unmaps a listing straight away. Orders for it come in as unrecognised until you map it again.
Exports cover one channel at a time.
Map All By SKU and Create Products need a target. Either tick listings, or filter the Channel column to exactly one channel.

Troubleshooting

"There are no listings which match the filters you've selected."
Text filters need an exact match. Add * before and after your search term, for example *mug*. If that doesn't help, set Controlled By StoreFeeder to No in case the listing is ignored or inactive.

"It is only possible to export listings for a single channel."
Either no listings are ticked, or the ticked listings are on more than one channel. Filter the Channel column to one channel, tick the listings and try again.

"Please either select listings to map, or select a channel filter to map all the filtered listings."
Tick the listings you want to map, or choose exactly one channel in the Channel filter. The same applies to Create Products.

A listing shows a yellow warning icon
Hover over the icon to see the error from the channel or from mapping. The message tells you what to fix, for example a SKU that isn't found or an invalid store URL in the channel's settings.

Still stuck? Contact StoreFeeder support with your account name, the channel name, the Channel Identifier and Listing SKU of one affected listing, and the exact message shown on screen or when you hover over the status icon.